Peace of mind for our MountainEars
We are passionate about our speakers and warrant their workmanship and sonic performance for life to the original owner only after we receive the Happy Ears for Life™ Warranty registration card and a copy of the original bill of sale. The registration card and receipt copy must be mailed to GMA within 30 days of the original purchase. What this means: 1. You will pay nothing for labor and parts for defects in our workmanship. 2. Perfect speakers are shipped, ready to perform to their Specifications for life.
The Happy Ears for Life™ Warranty described on this page shall be in lieu of any other warranty, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. There are no warranties which exceed beyond those described in this document. Because of factors beyond our control, our Happy Ears for Life™ Warranty only covers use for and in a home environment.
It does not cover damage that occurs in any shipment; failures caused by accident, misuse, abuse, neglect, mishandling, misapplication, alteration, or modification; commercial use; service by anyone other than a GMA Authorized Service Center or GMA Factory Service; or any damage to either the speakers or custom packing and shipping materials that is attributable to Mother Nature. We determine and manage these incidents on a case-by-case basis. We reserve the right to either replace or upgrade the affected speaker(s) at our discretion. Serial Number labels that have been defaced, altered or removed will automatically void this Happy Ears for Life™ Warranty, as will any dis-assembly or modification of the speakers.
If you choose not to retain and store the original custom shipping materials and your speakers need service under this Happy Ears for Life™ Warranty, we will sell and ship to you any missing custom packing materials so that you can re-pack the speakers and ship them to us. Depending upon the model, custom packing materials may cost up to several hundred dollars to replace. Only speakers shipped in original custom packing materials and according to delivery parameters will be serviced. The customer is responsible for all shipping costs to and from GMA and for filing claims for shipping damages during transit.
There are no implied warranties and express warranties except as described. Neither Green Mountain Audio nor any of its successors shall be liable for incidental or consequential damages resulting from the use of this product, or arising out of breach of this Happy Ears for Life™ Warranty, which is valid only for products sold in North America. Speakers purchased for use outside North America are warranted for five years or as determined by GMA Authorized Retailers and Agents.
This Happy Ears for Life™ Warranty is unavailable for speakers purchased on the secondary market (an Internet forum, Ebay, a friend, etc.), unless they are re-certified by either GMA Factory Service or a GMA Authorized Service Center. Contact us for details.